My NETGEAR Smart Wizard Won't Work

Written by jedadiah casey
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My NETGEAR Smart Wizard Won't Work
Reset a Netgear router to factory default configuration. (wlan router 04 image by pmphoto from

Netgear routers use a built-in web server on the device that provide the status of the router as well as configuration options. Under this web based interface, different options can be set such as the IP configuration of the WAN side and the different wireless settings available (if the Netgear router is wireless). The IP of the router itself can be configured along with an administrative password for security. If these configurations become corrupt or lost, the router can be reset to factory condition and reconfigured.

Skill level:


  1. 1

    Use a pen or pencil to press and hold the reset button on the router for ten seconds.

  2. 2

    Unplug the power from the router.

  3. 3

    Insert the power connector into the router while continuing to hold in the reset button.

  4. 4

    Continue holding the reset button for ten more seconds.

  5. 5

    Release the reset button and wait 60 seconds.

  6. 6

    Open a web browser from a computer directly connected to the router with an Ethernet cable. Enter the address "" without quotes in the address bar and press the "Enter" key.

  7. 7

    Enter "admin" and "password" (both without quotes) for the user name and password, respectively.

  8. 8

    Reconfigure the router with the web-based Smart Wizard. At this point, the router has been returned to the default factory configuration and must have the proper settings reconfigured.

Tips and warnings

  • These steps reset the Netgear router configuration to factory defaults, which enables the Smart Wizard to work again. All previous settings must be reconfigured.

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