How to Cancel Credit Card XBox Live

Written by brent houston
  • Share
  • Tweet
  • Share
  • Pin
  • Email
How to Cancel Credit Card XBox Live
You won't get billed next month if you cancel your auto renewal. (credit card image by feisty from Fotolia.com)

If you are finished with your Xbox Live Gold subscription and need to cancel the auto-renewal feature, there are simple steps you can take. With multiple ways to accomplish this, you won't have to worry about Microsoft billing your credit card next month. While Microsoft obviously wants you to keep your subscription, there are two methods of cancelling your account.

Skill level:
Moderately Easy

Other People Are Reading

Things you need

  • Xbox 360
  • Xbox Live Gold account
  • Personal computer
  • Internet connection

Show MoreHide

Instructions

  1. 1

    Sign into your Xbox Live account at xbox.com/accounts.

  2. 2

    Click on "Membership Level."

  3. 3

    Click on "Silver (Free)." This is the free version of an Xbox Live account. Your Gold subscription will last through the rest of the current billing cycle.

  4. 4

    Click "Next."

  5. 5

    Click "Confirm."

  6. 6

    Call 1-800-4MYXBOX (1-800-469-9269). You can also cancel your membership through the hotline. You will need to make sure you have all of your account information ready.

Tips and warnings

  • Make sure you follow through to the end of the process. A partially completed transaction will not make the needed change to your account.
  • An Xbox Live Gold account is required to play games online and stream Netflix movies, so by cancelling your account you are foregoing these features.

Don't Miss

References

Filter:
  • All types
  • Articles
  • Slideshows
  • Videos
Sort:
  • Most relevant
  • Most popular
  • Most recent

No articles available

No slideshows available

No videos available

By using the eHow.co.uk site, you consent to the use of cookies. For more information, please see our Cookie policy.