How to Score Likert Scales

Updated February 21, 2017

When conducting a survey, there are many different scales and measures that are used. One of the most popular scales used is known as the Likert scale. Likert scales are typically multiple-choice questions with five responses, ranging from "Strongly Disagree" to "Strongly Agree." From there, you can easily score each test as part of a greater survey.

Label the spreadsheet. On the column for titles, assign the question number. For the top row, indicate the survey number.

Write down the number in the spreadsheet that corresponds to the response made on the survey. Write down one response number per row.

Add the responses up for each survey response. For example, if one respondent circled the numbers 1, 4, 3, 5, 5 in their survey, you would add them all up. Note that some questions may be counted as reverse points, meaning that if they were marked as one, it should be the opposite, five. Likewise, if it were 2, then 4. Your survey leader should inform you which questions you should reverse.

Place the total sum of the responses in the row below the responses for that survey.


Always double-check each scoring. Even one number being off can destroy an entire survey.

Things You'll Need

  • Surveys to score
  • Computer with spreadsheet software (Or a paper to use as a spreadsheet)


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About the Author

Jay Darrington has been a professional writer since 2006, specializing in technology. He has published on several online blogs, including iTech24, iPhoneland and Tech101. He holds a Bachelor of Arts in communication technology from California State University.