Problems With a Verbatim Store N' Go USB in Ubuntu

Written by ashley poland Google
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Problems With a Verbatim Store N' Go USB in Ubuntu
USB drives allow you to store and transport data. (usb connection image by jimcox40 from

The Verbatim Store N' Go USB drives offer a simple method for users to protect and encrypt their sensitive data. While useful for computers running Windows or OS X, Linux users may encounter issues while trying to use the drive.


The Verbatim Store N' Go uses a partition and protection program called V-Safe; this allows you to create a protected partition on your USB drive that is only accessible using the V-Safe program. Because V-Safe is not built for Linux, a totally protected drive will be inaccessible; partition management programs are unable to read or modify the V-Safe partition.

File System

Make sure that the file system is one that your Linux distribution can read. Most USB drives use FAT32, a format that is recognisable on Windows, Mac and Linux systems. If for whatever reason the file system on your USB drive is not FAT32, this may account for some issues.

Logfile and Mounting Issues

If your USB drive has been removed from a Windows system without being properly ejected, this may cause issues when trying to insert and mount drives in Linux. You can resolve this issue by forcing the USB drive to mount, and then properly unmounting when you are done using it. Detailed commands for this issue are available in the Ubuntu Documentation (see Resources).

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