Computer technician qualifications

Written by leonor crossley
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Computer technician qualifications
Computer technicians specialise in fixing hardware problems. ("Parallel Port" is Copyrighted by Flickr user: ryan_franklin_az (Ryan Franklin) under the Creative Commons Attribution license.)

With the rapid expansion of the computer era and the existence of a computer in almost every home, the career path of a computer technician is a smart choice. Technicians are knowledgeable about the internal workings of computers and computer systems. They are called upon when a computer is not working properly. While a broken computer is usually a person's worst nightmare in the corporate world, it is a chance to be helpful and become somewhat of a hero for a computer technician.

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Computer technician qualifications
Computer technicians specialise in fixing hardware problems. ("Parallel Port" is Copyrighted by Flickr user: ryan_franklin_az (Ryan Franklin) under the Creative Commons Attribution license.)

Types of Jobs

While computer technicians all have the same basic qualifications, the job varies slightly depending upon the type. Three common positions are the computer repair and maintenance technician, the computer network support technician and the computer tech support or help desk technician. Computer repair technicians often work on computers in the corporate and public domain. Businesses and large corporations often rely on a computer network support technician to keep the main server that connects all the computers in good working condition. Tech support workers are often hired by companies as employees to provide a constant support system should technical computer issues arise.

Character Traits

Computer technicians must be good problem solvers and reliable and efficient workers. Many times, workers are waiting on them to come up with quick solutions so they can get back to work as fast as possible. Businesses that rely heavily upon computer work, such as advertising design agencies or banks, depend upon computer technicians to keep the companies productive and running smoothly. Because of their dependability in stressful situations, technicians must be able to work well under stress and outside pressure, while at the same time maintaining their patience and composure.


While a college degree is not always required, certification in various areas of computers is particularly beneficial. Higher positions require at least a bachelor's degree in some form of computer or information technology in addition to real-world work experience. Many teenagers begin to fix computers on their own at home and increase their knowledge by taking computer courses offered at some high schools. Honing in on the intricacies of a specific career path is done in college, while certification is achieved after passing any of a variety of exams that provide proof of the specific qualifications of a computer technician.


Computer technicians possess a great deal of knowledge about the different internal parts of a computer's hardware and how to repair them. Their general duty is to install new programs or parts into computers, to perform regular computer maintenance and to solve people's computer woes. Some are proficient in handling Macs. Others are more knowledgeable about PCs. Because there are different types of computers and various levels of intricacy with computer systems and networks, the field of computer technology has different areas of specialisation. A technician's job success depends greatly upon continual education and keeping abreast of constant changes and advances in computer technology.

Job Outlook and Pay

According to the website, the Bureau of Labor Statistics reports that computer support technicians earn an average of £25,415 per year, while the more demanding career of a computer systems analyst garners a yearly average of £40,878. Both positions are expected to experience growth through 2012, especially the computer support technician. Pay is largely dependent upon experience, job location and size of the company employer, explains

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