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How to Use a Sky Wireless Router with Virgin Cable

Updated February 21, 2017

Sky wireless routers permit more than one computer to be used with any broadband Internet connection. Virgin cable Internet service requires that the router accept an IP address and DNS addresses directly from the cable Internet network in order to function properly as an Internet-sharing gateway for the multiple systems. The settings of the router can be accessed using a web browser for adjustments even without an active Internet connection as long as the router is connected to the computer.

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  1. Connect one end of a network cable to the Ethernet networking jack on a computer, and then connect the other end to any of the ports on the rear of the Sky wireless router except for the "WAN" jack.

  2. Connect the incoming Virgin network cable to the "Internet" port of the Virgin cable modem.

  3. Plug one end of another network cable to the "Computer" jack on the back of the Virgin cable modem and connect the other end to the "WAN" jack on the back of the Sky wireless modem. Plug in the modem and allow 3 to 5 minutes for a connection to Virgin cable to be established.

  4. Boot up (start) the computer that is connected to the Sky wireless router and activate the web browser (Firefox, Internet Explorer, Opera, etc.). In the browser address bar, enter the IP address "" and press the "Enter" key. When the router login screen appears in the browser, enter "admin" for the user name and "sky" for the password using all lower case letters and without the quotes, then press the "Submit" button.

  5. Click on "Wireless Settings" on the left side of the configuration screen and change the SSID to something unique. Generate a new WPA-PSK wireless security key and then write that key down on a piece of paper so it may be entered into the network settings of all computers that will be on the network.

  6. Click on "WAN Setup" on the left configuration menu and in the resulting screen, deselect "Respond to Ping on Internet WAN Port." While in this screen, make sure "Use DHCP" is selected so the router provides every computer on the network with an individual local IP address and the shared DNS (Domain Name Service) information assigned to the router by Virgin cable.

  7. Save all of the settings in the Sky wireless router configuration. Before logging out, be sure to change the router access password to something unique that may easily be remembered, but not easy for someone else to guess. The router will automatically log you out of the session and will require the new password to be entered. Use the new password to log into the router and then log back out to complete the router configuration process.

  8. Enter the router's WPA-PSK wireless encryption security key into the networking settings of any computer system meant to access the Internet through the router. By using a security key, the connection will only be shared with those you allow access.

  9. Tip

    It may be necessary to turn off the computer and to then power cycle both the router and the Virgin cable modem for all settings to be synchronised. To power cycle, unplug the power cable from the router and the Virgin cable modem. Wait 30 seconds and then plug the power cable back into the cable modem and allow 3 to 5 minutes for the modem to make its Internet connection. After the modem lights show a connection has been made, plug in the power cable to the router and allow an additional 3 to 5 minutes for the router to receive an IP address from Virgin cable, as well as the DNS lookup IP addresses. After the two devices are synchronised, turn on the computer, at which time the Internet connection should then be usable.

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About the Author

Kurt Schanaman

Kurt Schanaman has had several editorials printed by the Star-Herald Newspaper publication in Western Nebraska. He attended Western Nebraska Community College.

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