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How to troubleshoot Bosch refrigerators

Updated February 21, 2017

Bosch is a high-end manufacturer of fridges and other appliances, but occasionally things may go wrong with your device, such as fluctuations in temperature. Hiring a domestic appliance engineer can be expensive, so it's worth troubleshooting problems yourself before calling in the experts. Many Bosch refrigerators also have an appliance self-test which you can run to solve common issues.

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  1. Check the plug is correctly inserted into the household power outlet at the wall. If there's no text displayed on the fridge's display panel, it is because there is no power to the fridge. Try replacing the fuse in the plug and see if the fridge then powers on correctly.

  2. Make sure that the door hasn't been left open if the warning signal sounds. The warning signal means the temperature is rising, and frozen or chilled food can be at risk. Visually inspect that the ventilation openings aren't covered by household objects, debris or dirt. Press the "Alarm Off" button to switch off the alarm.

  3. Ensure that the temperature controls are set correctly if the fridge or freezer compartments get too cold.

  4. Check that the water supply is on if the icemaker isn't producing ice. Test the water supply by using the water dispenser on the door. If "IWD Off" is displayed on the panel, the ice and water are supplies are off and need to be turned on again.

  5. Press the "Condensation Heating" switch near the ice dispenser and water outlet on the door if condensation forms on the outside of the refrigerator. If the environment around the refrigerator is too humid, the appliance can compensate for that.

  6. Run the self-test program to identify major faults. Switch the refrigerator off and wait five minutes. Switch the refrigerator on again. Press the "Select" and "Options" buttons at the same time for five seconds. The self-test will start. Keep an eye on the display. "E" indicates a fault which needs reporting to Bosch customer services (see Resources).

  7. Tip

    You can loosen frozen food that's become stuck solid in the freezer compartment with a blunt tool. Don't use a sharp knife as it can slip. A butter or putty knife would work well.

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About the Author

Patrick Nelson

Patrick Nelson has been a professional writer since 1992. He was editor and publisher of the music industry trade publication "Producer Report" and has written for a number of technology blogs. Nelson studied design at Hornsey Art School.

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