Good leadership is necessary in order to make a business thrive and grow. The most efficient way to manage a staff or team is by developing each member of the team through coaching and open communication, placing each member where their strengths are utilised, and teaching all members to work together. The result is high quality work in a short amount of time, which is ideal for profitability. It is better to employ a small team of strong and efficient workers at a reasonable rate of pay than to employ a large team of underdeveloped workers for low pay, but many companies are forced into the latter because of bad leadership.
Leading by Example
A good leader demonstrates what is expected so that there is no questioning whether it can be done. For example, in a sales job a good leader periodically allows the team to witness her selling to a real customer from beginning to end and takes questions once the sale is complete. In an office setting, a good leader demonstrates how to maintain organisation, poise and a sterling reputation.
Bad leadership is the opposite. A lesser leader directs the team in what is to be done while not actually proving himself capable of the same tasks. Consequently, the team is left with questions and possibly unrealistic goals. The workers will begin to question what the leader contributes and resent the leader. Often the team will purposely reduce productivity in protest against the bad leader.
A good leader understands coaching is continuous. Most companies have training programs in place, but in order to build the strongest team all must strive to continue to improve even after the programs are completed. Strong leaders motivate their teams to accomplish goals by finding ways to make overall goals important to all involved.
Bad leadership is evident when a manager considers the company training program the end of development for staff. Individual team members quickly lose sight of their personal motivation and slowly work ethics decrease. A bad leader simply pressures these workers to improve, without guiding them and showing them how to improve.
Good leaders are approachable by the team. They are master communicators and deliver concise instruction and clear, consistent feedback to their team. Strong leaders are willing to solve problems and answer questions until there are none.
Bad leadership causes questions and offers no answers. Directions and correspondence are sometimes unclear, and a bad leader is usually unavailable to clarify. This leads to work done incorrectly or not at all, which can quickly become expensive. A bad leader does not wish to see members of his team improve for fear of one day losing his job to the employees he trains.