The responsibilities of assistant managers vary from job to job, but the framework of the job description is the same. Whether managing a team of sales people or team of waiters at a restaurant, the assistant manager of any business has to be on the ball, fair, level headed and detail oriented.
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The best remedy for a hectic, stressful day is organisation. With a hundred different things going on at once and a team of people looking to you for answers, you are expected to take an organised approach by delegating responsibility, setting goals and holding your employees accountable along the way.
In addition to managing and/or supervising several employees, you will have to handle problems, complaints, mess-ups, inventory and other problems. Often, the assistant manager has more immediate responsibilities than the manager, so it's up to you to show patience, calmness, firmness and organisation--all of these come together and make you an excellent leader.
You must show new employees the ropes and how to effectively do their job. Be thorough, be precise, be friendly--help your new employees transition smoothly into the company. A good assistant manager must be a good teacher. Leave impatience and pretentiousness out of the equation. Additionally, the assistant manager--depending on the company--often has to handle the hiring and firing.
Some level of respect is inherited when promoted to assistant manager, but the bulk of it must be earned. As mentioned, display organisation and leadership while maintaining a friendly and outgoing personality. Don't be cheesy, but keep employees happy by inquiring about their lives and picking up any extra slack that needs to be done.
Even if you have the highest level of confidence in your team, you should never sit back and do your own thing, according to Snagajob.com. You must never let complacency into the workplace. Always be thinking of ways to motivate your team, keeping the air lighthearted but all-business. Be helpful. No job is below you. When your team sees you working just like them, it will motivate them to work harder.
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