Blackberry's wireless Internet framework is split into two major units. Blackberry Internet Service (BIS) is required for all Blackberry users who wish to connect to the Internet through a mobile wireless provider. Blackberry Enterprise Service (BES) is an additional suite of business communication and productivity tools that allows entire corporations to easily link all of the employees. All major wireless carriers provide a smart phone package designed to link Blackberry phones with the BIS or BES wireless service. You will need to contact your service provider to activate the data plan for your phone.
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Call your wireless carrier. Choose a data plan that best serves your needs. An unlimited plan is recommended for heavy users who expect to consume lots of wireless media, while light Internet users will need much less data. Determine if you need a personal Blackberry Internet Service (BIS) plan or a Blackberry Enterprise Service (BES) plan for your workplace.
Pay for the first month of service with the wireless carrier. Provide your e-mail address to the customer service representative to have her set up your Blackberry's personal e-mail account. Restart the phone by removing the back cover and pulling the battery out while the phone is still on. Leave the battery out for 30 seconds and then replace it. Let the phone boot back up.
Set up the Blackberry wireless settings for your new carrier by updating the service books. Call your wireless provider and ask the representative to resend the service books to your phone. This will activate the Blackberry's data features such as instant messaging. If you are activating Blackberry Enterprise Service on your phone, contact your business' IT department to configure the phone for e-mail.
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