My emachine computer won't read my mouse or keyboard

Written by maxwell payne
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My emachine computer won't read my mouse or keyboard
Loose connections or old drivers can be the cause of peripheral device issues. (keyboard image by Fyerne from

eMachine desktop computers are basic personal computers designed for simple tasks such as Web browsing, e-mailing, and word processing. Like most desktop computers, the eMachines have a keyboard and mouse connected externally to allow the user to navigate on the screen. From time to time, due to a bad connection or outdated drivers, the keyboard and/or mouse can stop functioning properly.

Skill level:

Things you need

  • Driver CD that came with keyboard or mouse, if any
  • Spare (borrowed) keyboard or mouse (optional)

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  1. 1

    Verify that the keyboard cable is plugged securely into the proper port on the computer. PS/2 (pin based connections) are labelled with an icon of a keyboard or the word "keyboard."

  2. 2

    Verify that the mouse cable is plugged securely into the proper port. An eMachine with PS/2 connections has an image of a mouse or the word "mouse" next to the related port.

  3. 3

    Try another USB port on the computer if either the mouse or keyboard is a USB device.

  4. 4

    Restart the computer after verifying that the mouse and keyboard are connected. The keyboard lights will blink when the computer starts up. If the keyboard and/or mouse still don't work, proceed to Step 5.

  5. 5

    Insert the driver disk that came with the keyboard or mouse and reinstall the drivers. Use the peripheral controller that is currently functioning to navigate the install process. For example, if the mouse works but the keyboard does not, use the mouse to navigate. If neither mouse nor keyboard work, proceed to Step 6.

  6. 6

    Plug in the spare keyboard or mouse to use temporarily while reinstalling drivers. If there is not a driver disk available, see if a pop-up appears in lower right of the screen indicating that new hardware is detected. Click on the pop-up and when prompted select "Search for drivers" or "Install drivers." Restart if prompted.

Tips and warnings

  • If the keyboard or mouse came with your eMachine computer, you may be able to download the updated drivers from the eMachine support site available in the Resources section of this article.

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