How to create a communication flow chart

Updated February 21, 2017

Communication flow charts are useful tools for businesses, work groups, study groups, church Bible studies, families and any other group of people who need to communicate regularly. Creating them are easy - as long as the person who creates the chart is clear about the authority ranking of the members of the group and the proper course that communication should flow. This article will explore using a template in Microsoft Word.

Select a "New" document from the Microsoft Word tool bar. A box with "new document" choices will pop up on the screen. Go to the "Template" column on the left and scroll down to "More categories."

Scroll down the "More categories" list and select "Charts." Then, select a flow chart of your choice. The "Fundraising Auction" flow chart may work best for a communication flow chart. Click the "Download" button on the bottom right-hand corner of the screen. The chart automatically will download onto your screen.

Customise the chart based on the members and communication needs of your group. For example, in the top box, you will write the name of the team leader. If there is more than one person in charge, the click the "Design" tab on the toolbar and the buttons "Add Shape" and "Right to Left." Click on the boxes to type names and duties. The flow chart will visually show how communication and messages should flow.

When finished building your chart, select "File," then "Save." Note the location where you save the file for future access. If you're ready to print a copy, select "File," then "Print." In the print dialogue box that appears, change the settings to account for paper size and the number of copies, then click on the "Print" button.


Remember that effective communication in an organisation is two-way, so be sure to accommodate bottom-up information flow in your chart as well as top-down.

Things You'll Need

  • Microsoft Word flow chart template
  • Computer
  • Printer
  • Printer paper
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About the Author

Vera Leigh has worked as a professional freelance writer since 2008. Her work has appeared in "Learn Overseas" and "Grad Source" magazines. In addition, she received an honorable mention in "Newsweek's" My Turn contest. She has written features for nonprofits focused on literacy, education, genomics and health. In her spare time, Leigh puts her English major to use by tutoring in grammar and composition.