Housekeeping Attendant Job Description

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Housekeeping Attendant Job Description
Housekeeping attendents make up beds. (hotel beds image by Albert Lozano from Fotolia.com)

Housekeeping attendants keep the guest-facing areas of commercial establishments clean, tidy and properly presented. They are typically employed by hospitality companies, hotels, motels, casinos and resorts. Housekeeping attendants are important members of the hospitality workforce. They perform the work required to give guests a positive impression of the property and a comfortable place to stay.

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Job Profile

The duties of housekeeping attendants are routine in nature. Their daily work involves inventorying, stocking and organising supplies, vacuuming carpets, polishing furniture and cleaning guest rooms and other guest-facing areas of the lodging establishment. Housekeeping attendants give guests a comfortable environment--they make their beds, change the sheets and replenish and refresh hotel room amenities. Housekeeping attendants must respect the privacy of guests.

Knowledge, Skills and Abilities

The competencies required to carry out the responsibilities of a housekeeping attendant include good physical mobility and stamina, and the ability to follow detailed instructions with little supervision. Housekeeping attendant positions are ideal for detail-oriented individuals with excellent time management and organisation skills. A combination of good communications and guest service skills and knowledge or the hospitality industry and the proper handling of hazardous workplace materials are useful competencies for housekeeping attendants.

Education and Work Experience

According to the 2010 edition of the Occupational Outlook Handbook, formal education, diplomas and degrees are not required for most housekeeping attendant jobs. The ability to perform basic arithmetic and follow instructions are the primary qualifiers for many entry-level housekeeping and cleaning jobs. Many employers, including large hospitality corporations, prefer high school graduates of at least 18 years of age.

Career Journey

Housekeeping attendants may be given more responsibility as they gain experience. Advancement opportunities vary based on the size and management structure of the lodging establishment. Motels, inns and guest houses may provide limited opportunities for career growth. Housekeeping attendants may get better pay and more opportunities for growth by seeking employment at a different establishment. In a large resort facility, casino or convention hotel, housekeeping attendants may progress to more senior roles, such as executive housekeeper, assistant executive housekeeper or laundry supervisor.

Compensation

Housekeeping attendant occupations in the United States average annual earnings of £12,306 to £20,443, as of 2010, according to national income trends from CareerBuilder. The median expected salary for housekeeping attendants in the United States is £15,549, as of 2010, with extra income available for working additional shifts or overtime. Comparatively, the median earnings of more senior occupations in the same job family, such as executive housekeeper and hotel laundry manager, range from £23,659 to £28,892.

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