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How to cancel a Norton security system subscription

Updated February 21, 2017

Security software company Symantec acquired the Norton company and all its products, including Norton AntiVirus, Norton 360 and Norton Internet Security. The software detects and prevents malicious attacks and viruses on your computer. You can buy Norton security system software packages as a yearly subscription and they are set to renew automatically. If you wish to cancel your subscription, you must turn off the auto-renew feature of the software at least 15 days before the expiry date of your product.

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  1. Log in to your Norton Management account (see link in the Resources section below). Click the "Sign In" button. Enter your email address and password, and then click the "Sign In" button again.

  2. Choose "Automatic Renewal" from the menu at top of the page.

  3. Find the Norton security system subscription you wish to cancel in the list of products on the page. Toggle the slider next to this subscription to the "Off" position.

  4. Click the "Update" button. Your Norton subscription will cancel after your contract is up and will not renew automatically.

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About the Author

Diana Braun began her writing career as a consultant and technical writer for a software company focusing on how-to, training, white paper, and internal process documentation. After two years, Braun left to pursue her entrepreneurial dreams. Since then, she has launched several startups including a t-shirt business, an online marketing and advertising t-shirt distribution business, and an entertainment site. She currently resides in South Florida.

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