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How to Report Fraud to Hotmail

Updated February 21, 2017

E-mail is a great way to communicate with others around the world. But e-mail has also become a vehicle for scams, viruses and even harassment. Windows Live, which includes Hotmail, MSN and Live account holders, has set up different departments to deal with all types of abusive and scam-related e-mail messages sent from other e-mail domains as well as those sent from a Windows Live domain. Once a user submits a report, Hotmail investigates and uses the information to protect the account holder and other account holders from continued abuse.

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  1. Report junk mail to Hotmail. Hotmail users should select the "Junk" option above the body of the email to report junk mail to Windows Live.

  2. Mark as scam. Hotmail users should select the "Mark as" option above the body of the suspected e-mail, and select "Phishing scam" from the list of options to report a scam e-mail. Hotmail will prompt you with the message: "You are helping us to stop junk mail by telling us about messages that are bad..." Click "Yes" to continue reporting that particular e-mail.

  3. Report abusive e-mails. Abusive e-mails include harassment, child pornography or exploitation. Send an e-mail to: Include all information pertaining to the abusive e-mail including the email address, the email messages and the dates that these e-mails were received. Also attach any abusive e-mails to the message that you are sending to Hotmail.

  4. Report a spam e-mail originating from a Hotmail, MSN or Live account. If you are a non-Windows Live member and you are receiving spam originating from a Windows Live account, send an e-mail to either, or depending upon the originating mail domain (i.e., Hotmail, MSN or Live). Attach a copy of the spam e-mail to the message.

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About the Author

Si Kingston has been an online content contributor since 2004, with work appearing on websites such as MadeMan. She is a professional screenwriter and young-adult novelist and was awarded the Marion-Hood Boesworth Award for Young Fiction in 2008. Kingston holds a Bachelor of Arts in English from Mills College.

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