Ceramic tile floors are typically very durable and a good choice for an area that is exposed to heavy use. The best way to prevent scratches is with regular sweeping to remove dirt and debris. While serious cracks on ceramic tile can only be remedied by removing and replacing the damaged tile, minor scratches can usually be repaired with a few simple steps.
Determine the extent of the damage. If the scratch goes deeper than the colour glaze and reveals the white underneath, the scratch is too deep to be repaired and the tile must be replaced.
Sweep the area with a dust broom and mop the tile with household floor cleaner. Allow to dry.
Apply a small amount of toothpaste, vinegar or brass cleaner to a clean cloth. (Choose only one product to use.)
Rub the chosen product into the scratch using small, circular motions. Repeat if necessary until scratch is no longer visible.
A special cleaning sponge made of white melamine foam (such as a Mr. Clean Magic Eraser) can also be used to remove scratches. Follow package directions for use. If remedies are not successful at removing the scratch, the tile may need to be replaced. When installing ceramic flooring, keep several extra tiles on hand to use in future repairs.