Hi, I'm Tim Gipson, and I'm going to talk to you about how to troubleshoot your freezer. Now, most of your modern freezers today are frost-free, and also with electronic controls, so they require very little maintenance or very little, you know, well, quite frankly there's just very little things that you can do with today's modern appliances. But there are some things to do as far as to know where to go if you have some trouble. Now, if you have some instances where...whether it's a upright freezer like this, or a stand alone freezer, that you may have some thawing issues, then, what you want to check, there are some things that you can check to make sure that your freezer and your defrost heater is working properly. So, these freezers do have a thermostat, and what you want to do is you want to listen, and you want to do this with the compressor running. And, what you can do is you can turn up the temperature, and as you turn up the temperature, you want to hear for the compressor to cut off. Okay. Now if you don't hear that, then that probably indicates that you have a problem with your thermostat. And the problems with that thermostat will not only affect the ability of the freezer to freeze properly at the right temperature, but also it'll affect the defrost cycle on your defrost heater. So, that's one thing that you can do, is, is vary that temperature and see if you can hear the compressor cut on or cut off appropriately. Then the other things that you want to just be wary of is to make sure that you have everything loaded properly, that you don't have anything obstructing the seal, or hanging down over the top of your freezer and getting in the way of your seal. And again, particularly with a freezer...refrigerator freezer like this, they're equipped with an alarm, so that if you do have some air leakage, actually an alarm will go off if the door's either left open or if there is a leak. Otherwise, with it closed you need to just check around and make sure that you have a good seal all the way around. And then the other thing that you can do to troubleshoot is to make sure that the seals are kept clean. If you get a lot of debris in these seals, it could actually keep it from making contact with the frame on your freezer. I'm Tim Gipson, and that's some tips on troubleshooting your freezer.