Problems Using Funkeys

Written by liz tomas
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Problems Using Funkeys
(Thomas Northcut/Photodisc/Getty Images)

You can collect more than 40 different U.B. Funkey figures; each figure is a different character in the Funkey game. You will need a Hub to play the game. You can connect a figure to the U.B. Hub, which inserts that character into the computer game. Some of the main problems that occur with Funkeys are issues with installation.

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Hub Patch

Sometimes problems can occur if you install the U.B. Hub by clicking on "found new hardware" when you first connect it to your computer. Many users receive error messages when installing this way and cannot complete the installation. These errors are due to problems installing the program drivers. The manufacturers have developed a software patch, called the Hub Patch, that takes care of this installation problem. Go to the Funkey website (see Resources) and download this software patch. Installing this patch takes care of the installation problems that are associated with bad program drivers.

Uninstall

Uninstallation is sometimes necessary when installation errors occur. Many users find that they cannot uninstall the program. The Hub must not be connected to the computer in order to uninstall the program. Cancel the uninstallation and disconnect the Hub. Uninstall the program and then restart your computer.

Reboot

Funkeys used on Windows ME or Windows 98 will need a system reboot in order to install the program. Reboot your computer when the prompt specifies this. The program will automatically finish installing after the computer reboots. Log in to your computer but do not do anything until the program has finished installing; otherwise, you may cause errors in the installation.

Flash 10 Problem

Installing Funkeys on a Windows 7 system is possible, though you will have problems if the updates are not installed in the proper order. Uninstall any of the Funkeys on your system. Make sure you have Adobe 10 on your system. Update to this version if necessary. Re-install your Funkeys directly form the Matel website. Follow the prompt to update the Paradox Green. This takes care of issues with downloading Flash 10, as the program will not recognise the Paradox Green update. Adobe 10 contains Flash 10.

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