Samsung offers several types of televisions and media displays that cater to different needs and price ranges. These televisions, like most electronics, can sometimes break down or experience technical issues. Fortunately, there are several solutions available for the most common failings concerning Samsung TVs including power failure, bad picture, bad audio or faulty connections.
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If the image quality on a television, such as the Samsung Class 350 Series 26-inch 720p LCD HDTV, does not appear as clear as when it was viewed in the store, first check the connections. Verify that the television and video source are properly attached and that the wiring is not frayed or damaged. Next, make sure the video input is a digital source, since the picture will not be highest quality if coming from a standard definition cable box or video source and not a digital HD source.
If the source and connections are digital and you are viewing video from a cable or satellite box, the settings on the satellite box may disagree with the television. On the front information panel of the cable or satellite box, or in options menu of the device, set the resolution to 720p or 1080p to ensure best possible picture.
Bad Sound or No Sound
If experiencing distorted, inappropriate sound or absence of sound while watching a television such as the Samsung Class 430 Series 720p Plasma HDTV, first check the cable connections for damage or mistaken connections.
Next, make sure the "Speaker Select" option is correctly set by selecting "Menu," and then "Sound." From here, select "Speaker Select" and then select "TV Speaker." If this does not restore sound and clarity, perform a sound test by entering the "Menu" then selecting "Support." In the "Support" menu, select "Self Diagnosis" and then "Sound Test." The television will run a test and correct any internal non-hardware problems.
Not Receiving All Channels
Viewers of the Samsung Class 9000 Series 3D 1080p LED HDTV may experience problems receiving all channels from cable or the satellite device. If this occurs, start by checking that the coaxial connection is tightly secured on both ends. Next, select "Menu," and then "Channel" and "Auto Program." This runs an auto-program function on the television that scans for all available channels.
If not receiving all channels from digital aerial television, try repositioning the antenna or television to avoid interference such as light fixtures or computer equipment.
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