What Are the Resources, Tools & Systems Required to Support Business Processes?

Written by suqing wang
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What Are the Resources, Tools & Systems Required to Support Business Processes?
Maximising business tools and resources can give companies an edge. (tool bag and tools 1 image by Warren Millar from Fotolia.com)

There are various tools, systems and resources available to support business processes regarding business process models, process flow models, data flow models and rules. Business processes involve numerous tasks to achieve business aims and these tasks are completed with the aid of software systems. For instance, a software acquisition request can be processed and approved using change management software. These tools and systems can coordinate business process and facilitate to specify the rules for processes, simulate business processes, conduct and monitor business processes.

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Oracle Business Process Management Suite

Oracle provides an integrated and useful business process tool. This tool makes a business more flexible in today's economy and it is an agile platform which integrates your existing applications by allowing you to respond rapidly to new business requirements. It delivers instant and influential Return of Investment (ROI) and employees can utilise this feature to optimise and automate business processes. Oracle BPM manages all of your processes from human resource, systems, documents and decision centric processes. It enables a rapid and easy process management and forms a uniform process base simplifying process management. Using this social BPM interaction functionality, this tool helps to deliver collaboration more effectively.


This suite includes a selection of collaborative, role-based capabilities which allow business managers to model, simulate, perform, quickly alter, monitor and optimise centralised business processes. This technique helps deliver various business scenarios in terms of systems, applications, content, customers and decisions. The IBM BPM tool was developed to support a company's business process requirements in today's market. It enables a flexible and dynamic business process solution across multiple systems and business users.

Software and Tools for Supporting Business Processes

The important features of business globalisation are intensive competition, customer focus and changing partnerships. To support and improve the product processes with knowledge-based products and to deal with challenges, businesses need to focus on key competency and outsource production steps to partners, which lead to development and use of collaborative products. The key to success of collaboration is working with the appropriate partner and utilising the right IT tools in a dynamic environment. These typical ICT tools are ERP (enterprise resource planning) and CRM (customer relationship and management) tools and the newest supply chain management (SCM). The mainstream ERP software vendors include Oracle and SAP with on-premise and on-demand ERP solutions. CRM applications such as Oracle Siebel CRM are widely used.

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