Communication is an essential part of all human interactions and is used to connect with others in order to have specific needs met. Communication can be divided into two primary categories, verbal and non-verbal. The range of verbal communication encompasses any communication that uses words to convey meaning, thus it includes both spoken and written communication. The method of communication you use will depend on the purpose of the communication as well as your intended audience or recipient.
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Spoken verbal communication generally falls into either the category of dialogue or lecture. Personal conversations and group discussions are examples of verbal communication dialogues. Speeches and presentations are examples of the lecture form of spoken verbal communication. The purpose of lecture is usually to provide information to an individual or group. You might use it to influence others; political speeches are an example of influential verbal communication. Verbal communication can also be used to request support, information, or motivate others to action. Finally, verbal communication can be used simply to entertain. A stand-up comic would use lecture style spoken communication to entertain an audience.
Written Verbal Communication
Verbal communication can also take place via the written word; letters, memos, texts, and instant messages are all forms of written verbal communication. You might use written communication to provide information to an individual or group through a news article or printed report. You might use it to influence others; advertisements and written editorials are all examples of influential written verbal communication. Written verbal communication might have one intended recipient or might be crafted to reach a wider audience.
Elements of Verbal Communication
Verbal communication may contain many subtle elements that can impact how the communication is received. In both spoken and written communication, word choice and tone are key considerations. You would not want to use an informal conversational tone in a professional presentation. A formal letter should not include slang or an overly familiar tone. Spoken communication also can be impacted by volume and intonation as the emphasis you give certain words or phrases might render your communication more or less effective. For any verbal communication that is done face to face, it is important to consider the impact of non-verbal cues including eye contact and body language as they can influence how a verbal communication is received.
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