There are a number of human resources tools available online that are specifically aimed at the evaluation of the performance of nurses. The majority of them contain information about identification of key areas of responsibility, developing an evaluation scale and how to conduct the performance appraisal. It is critical to be detailed and comprehensive in all performance appraisal processes. You can never write too much pertinent detail, but employers often find themselves with too little when it comes time to consider termination or promotion of an employee.
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Overall Appraisal Tools
The Department of Health and Human Services in North Carolina offers an online work plan guide with instructions on how to effectively evaluate employees and nurses. The guide offers a step-by-step plan for writing an appraisal form based on key responsibilities and a rating system which ranks employee performance based on work that is outstanding, very good, good, below good and unsatisfactory.
A Delphi technique study conducted by Ashraf Ahmad Zaher, Zaghloul and May Kosay AlSokair involving nurses in 2008 identified specific competencies in the performance of a nurse. These competencies included: quality standards, work habits, supervision/leadership, staff relations and interpersonal skills, attendance and punctuality, problem solving, oral communication, productivity results, coordination, innovation and record keeping. These criteria for appraisal were chosen based on qualitative interviews with nurses about what they thought the most important duties of their jobs were.
Clinical Nurse Appraisal Form
Purdue University offers a comprehensive evaluation tool for nurses and employees in their student health services organisation. Areas identified for assessment include RN job-specific duties such as reception and assessment of patient, planning of patient care, implementation of patient care and evaluation of patient care. Additional duties assessed include care of instruments, availability to answer patient questions and critical thinking skills. All of these areas of responsibility were then ranked on a scale from exceptional, above standard, at standard, approaches standard and below standard.
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