General administrative duties are simply a descriptive way of saying that you will be providing support to your fellow workers. Some of these tasks may involve travel to a job site in instances such as construction or work that operates on a large scale outside of the office building. You are there to be the "go between" for the supervisors and the general worker.
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Data entry is a very broad term that covers everything that may be defined as such. This includes things as simple as writing your supervisor a note about a file that is out of place to something as complex as creating and managing a database for thousands of people. It is very helpful to have reliable typing skills and a need to perfect your work. However, with some jobs data entry may require more writing than typing. Skilled labourer jobs require administrative personnel as well and many of these jobs will require a clipboard and a pen rather than a laptop and a reliable source of Internet.
Scheduling may or may not fall to you as an administrator. Sometimes companies and businesses use their administrators, sometimes they hire an entirely different section. However, it is likely that if you are not the person in charge of work schedules, appointments and things of that nature, you will be working closely with someone whose primary function revolves around those. You may also be asked to supervise the workers who are in charge of scheduling in an unofficial stance.
It is very likely that you will be dealing with a great number of complaints, regardless of your duties. In fact, dealing with complaints may become one of your duties very quickly, so you will find. Some of these complaints may be caused by rumours made by co-workers looking to cause trouble or simply have fun at a friend's expense. Other complaints may range from very serious issues such as sexual assault in the workplace or co-workers finding drugs or other illegal substances hidden in company-owned equipment to simple things such as a copier being out of ink or a vehicle requiring a tune-up. Depending on how serious the accusation is, you may need to ask your supervisor where to send the complaint so it may be resolved. Overall, you will not be dealing with the more serious complaints even if you are the one taking them. You may occasionally be stuck supplying ink cartridges.
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