Duties & responsibilities for catering

Caterers prepare and serve food items to clients hosting parties, meetings and events. In some cases clients will retrieve the ordered food items to serve guests themselves and in other situations caterers are required to transport the meals to an off premise event location. In either scenario there are numerous duties and responsibilities for catering companies to perform.

Creating Menus

To begin a catering service you must first prepare a menu with a variety of different popular foods. Items may include appetizers, entrées, salads, sandwiches, desserts or other foods that will appeal to the type of clientele you intend to target during your marketing campaign. Taking into consideration that you may be serving large groups of people, some of which may be vegans, vegetarians, children or have food allergies, you'll need to have a vast variety of options.

Event Coordination

In many instances catering is delivered to parties or organisations that have a scheduled chain of events. In these situations caterers are required to work closely with the host or event coordinator to be sure that courses of the meal are served at the proper times without disturbing the guests or getting in the way of any pertinent procedures. Wedding receptions are a prime example of such a situation. Catering staff may serve appetizers while guests are being received, but while toasts and bridal party announcements are being made servers may be required to leave the dining area until it is time to begin the table service.

Preparing Food

Food preparation may be one of the most important responsibilities of the caterer. Besides the importance of providing quality foods with an attractive presentation, maintaining health and sanitary standards is an absolute must for legal as well as ethical reasons. The caterer must also be fully conscious of portion control in order to avoid profit loss, reduce waste or under serve the guests.

Transporting Food Items

The ability to transport food efficiently is essential to successfully complete an on-location catering job. Certain items like pastas and meats must be kept hot, while salads or cold cuts must remain chilled. Other items may be prepared in advance while some must be prepared at the site of the event, and still there may be items that are prepared ahead of time but assembled at the event such as beef sandwiches. Knowledge of proper packing techniques and catering supplies such as racks, sternos and thermal coolers and bags is required.

Setting Up

In many cases the catering staff will be asked to set up all tables, chairs, linens and place settings where the guests will be seated. Even if the event location has a preset dining area when the caterer arrives it wall always be required for the food service staff to set up the food serving area or create a buffet style set up for guests to serve themselves.

Food Service

Once all tables, place settings, serving areas and food items are prepared and guests are ready to dine, catering staffs may be required to serve the food. At most formal events table service is offered and a catering wait staff will deliver the meal directly to the tables course--by--course while clearing discarded dishes in between courses. At more casual events with buffet style meals wait staff may be asked to serve certain items to guests who line up at the food service station.

Cleaning Up

The final step in off premise catering is cleaning up and tearing down the dining area. All plates, dishes, silverware and glasses must be removed, linens collected, tables and chairs removed and garbage cleaned up. Packing up any left over foods, serving equipment, thermal containers and bags to return to the home location is typically the last required responsibility for a caterer completing a job.

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About the Author

Michelle Renee is a professional trainer and quality assurance consultant in the career, education and customer service industries, with two decades of experience in food/beverage and event coordinating management. Renee has been published by Lumino and Career Flight as well as various food, education and business publications.