Computer technicians are responsible for troubleshooting technical problems and maintaining computer systems. As an increasing number of businesses become reliant on computerised systems, the more computer technicians are needed.
General computer knowledge
Computer technicians should have a thorough understanding of the basic components of a computer, including hardware, software, applications and programs.
Prospective computer technicians should be well-versed in all aspects of a telecommunications system, including transmission, switching, control and operation.
Computer technicians should know how to maintain a computer properly, from keeping computers clean to updating software as needed.
As troubleshooting is a significant portion of the job, computer technicians must be able to gather and evaluate available information necessary to diagnose and then resolve the issue using the appropriate course of action for the computer system.
As many computer technicians assist co-workers and/or customers with technical problems, technicians must be able to communicate effectively with others in order to help resolve issues. Also, as some technicians may be required to provide technical training, the ability to relate complicated technical concepts to others, whether verbally or in writing, is beneficial.