My Dell Inspiron 910 Mini Laptop Doesn't Boot

Written by david nield Google
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The Dell Inspiron 910 Mini, also known as the Mini 9, was a laptop launched by Dell in September 2008. Problems with the device booting can be caused by hardware or battery faults, or a problem with the software installed on the machine. The best resources for troubleshooting issues with the Inspiron 910 Mini are the documentation supplied with the laptop and the support section of the official Dell website.

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Laptop Does Not Power Up

If the laptop does not respond to the power button being turned on, this indicates a problem with the built-in battery -- either it requires charging or has developed a fault. Attach the AC adaptor to the device and press the power button. If the power indicator light, at the front left, does not turn solid white, either the AC adaptor cable or the laptop battery need to be replaced. If the AC adaptor light is on, it's more likely to be the battery at fault than the power source or the cable.

Laptop Won't Launch The Operating System

Problems with the Windows or Ubuntu software settings can prevent the laptop from launching the operating system successfully. If this is the case, the 910 Mini will turn on and complete the initial boot phase before trying to load Windows or Ubuntu, at which point it will hang or crash. The best way to troubleshoot possible causes is to run the Dell Diagnostics tool which is loaded on a hidden partition on the solid-state disk. To access it, press the zero key ("0") when the Dell logo appears on screen, then choose "Diagnostics" from the menu and follow the instructions on screen.

Restoring The Operating System

As a last resort the operating system can be restored, meaning reset to its default factory state, using the recovery media supplied with the 910 Mini. Use an external optical disc drive plugged into a spare USB port on the laptop to boot from the recovery DVD, then follow the instructions on screen to reinstall the operating system. Note that this process will clear all current data from the solid state drive, including your documents and applications.

Other Resources

The Dell website hosts documentation for both the Windows XP and Ubuntu versions of the 910 Mini laptop -- you'll find detailed instructions for reinstalling the operating system and running the Dell Diagnostics tool here. The official community forums are staffed by Dell support personnel and can be used to find help with a machine that won't boot. Dell support can also be contacted via telephone and instant messenger using the contact details listed on the home user support section of the website.

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