A veterinary receptionist works in animal clinics, animal hospitals and other veterinarian environments, where animals are cared for and treated when ill or injured. A veterinary receptionist is responsible for taking and directing phone calls, greeting visitors and pet owners in the clinic and scheduling appointments and surgeries. However, the receptionist may also assist in veterinary duties, such as caring for pets after surgery or preparing examination rooms for the veterinarian.
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Veterinary Receptionist Salary
According to the iHireVeterinary website, the average veterinary receptionist salary is approximately £13,520 per year. That amount calculates to £6 per hour. However, less experienced veterinarian receptionists may earn closer to £12,168, which is an hourly wage of £5 per hour. More experienced receptionists in this field may earn as much as £17,576 on average, which calculates to £8 per hour.
A veterinary receptionist may earn more in some states than others. For example, veterinary receptionists in Michigan earn on average £9,666 per year, which is more than veterinary receptionists in Idaho, who earn closer to £6,760 on average per year. Alabama veterinary receptionists earned an average of £9,100 per year at the time of this publication, according to iHireVeterinary.
A veterinary receptionist's salary may be influenced by various factors. As demonstrated above, geographic location can have a strong influence on pay. And according to CVTips, experience will be a factor as well, especially experience in the veterinary field. This experience may or may not include direct contact with animal patients; experience with the software used to schedule appointments and manage inventory is also a plus. For those with no experience in the veterinary setting, prior experience in other customer service positions may be helpful, according to CVTips.
A veterinarian employer may require that the receptionist be certified to complete additional animal care duties as part of the job. Types of certifications include the Pet Care Services Association's certification and the National Dog Groomers Association of America's certification. The certification proves a level of expertise and knowledge, which may give the receptionist the opportunity to provide assistance in handling pets, preparing medical equipment for examinations and caring for animals after a surgery or treatments.
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- CVTips: Veterinary Receptionist Career Profile
- U.S. Bureau of Labor Statistics; Receptionists and Information Clerks; December 2009
- U.S. Bureau of Labor Statistics; Animal Care and Service Workers; December 2009
- iHireVeterinary: Veterinary Receptionist Salary
- U.S. Bureau of Labor Statistics; Occupational Employment and Wages, May 2010 - Receptionists and Information Clerks; December 2009