Conflict With iTunes & Windows 7

Written by anne hirsh
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You can get iTunes and Windows 7 to work well together, but sometimes frustrating glitches appear during the process. If you have previously tried to download and use iTunes on your Windows 7 computer and experienced problems, you may find that many of those problems have since been resolved through software updates from both Microsoft and Apple.

Version Conflicts

Windows 7 comes in two distinct versions, aside from the various levels of "Home" through "Enterprise." These versions are 32 and 64 bit, each of which operates differently. The iTunes software designed for one version is not compatible with the other, so while it may appear to work initially, the incorrect version will lead to problems. When you download iTunes, be sure to select the button next to your version (32 or 64 bit) of Windows.

Software Conflicts

Common Windows security programs, including many popular antivirus software programs, can conflict with the installation of iTunes, blocking it from making certain necessary changes to your computer. To ensure an installation of iTunes without bugs due to conflicts, first update your Windows operating system with any Windows Updates available. Sign into the administrative account on your computer if you have more than one user account and use this account to download the iTunes software. When the download completes, turn off your security software and install iTunes on your administrative account. You can restore your security software once the installation is complete.

Known Issues

Early releases of iTunes for Windows 7 had compatibility issues, so if you tried unsuccessfully to install or use iTunes on your computer previously, some of that old software may cause problems with your new installation of the updated version. For best results, visit the Windows Control Panel and go to the "Uninstall a program" feature. Locate any software from Apple. Select these programs one item at a time and choose "Uninstall" or "Remove." Once all Apple software, including QuickTime, iTunes, Bonjour and Apple updates, finishes uninstalling, restart your computer. This should prepare it for an installation of iTunes without conflicts.


Sometimes other issues can interfere with iTunes installation and operation. Folder names that contain uncommon characters can cause glitches during installation. Uncommon characters include anything beyond numbers, letters, underscores and the period before the file extension. You may also need to clear the temporary files from your hard drive. The browser you use to download iTunes may also cause errors, so try a different browser, such as Firefox or Chrome, if you have issues with Internet Explorer downloads, such as an error message saying the iTunes set-up file is not a valid application.

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