Hotpoint is a brand of appliances sold by GE Appliances, which is a division of the General Electric Company (GE). Hotpoint offers built-in dishwashers with three or four programs. While these dishwashers usually operate without any problems, consumers often experience problems with water not draining from the tub. You can usually fix this problem without outside assistance, saving you money on repair fees.
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Your Hotpoint dishwasher normally has water on the base of the dishwasher after the cycle is complete. This prevents the water seal from drying out and cracking. Water is also present in the dishwasher if the cycle is not complete. Your dishwasher normally pauses between cycles. If the dishwasher isn't finished washing your dishes, close the dishwasher door, and restart the cycle. Let the cycle finish before opening the door again.
The most common reason why your dishwasher isn't draining is the drainage hose. This hose captures the water from the tub and takes it out. If the hose is clogged, water backs up into the tub. Disconnect the dishwasher from the power supply, and remove the hose. Look in the hose with a flashlight to locate the clog. Dig out the clog with a plastic utensil. If you have an air gap, remove the cap, and clean it out with a plastic utensil. If you don't have an air gap, attach the drainage hose underneath the countertop to create a high loop. This prevents water from the sink from entering into the tub. Remove the knockout plug if you just installed a food waste disposer. Run the disposer to clear it.
A Hotpoint dishwasher won't drain if the motor isn't working properly. If you haven't used the dishwasher for a while, the motor can get stuck. Remove the power cord from the power supply, and open up the main housing. Turn the motor until it moves freely. If it won't move and has an electrical burning smell, you must replace the motor since it's difficult to repair.
The pump is responsible for moving water out of the dishwasher and into the drain. If the pump isn't working, see if any food particles or debris is clogging the pump. Clean out the pump with a toothpick. The pump is located underneath the bottom rack and spray arm. If the pump is clean, see if any part of it is broken. You must replace the whole pump if any component is broken off since you can't usually fix it. Check the drain valve, which opens to let water out. Clean it out if clogged, or remove any items keeping it from opening. Test the solenoid in the valve with a multimeter to see if it has resistance. If not, replace it.
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