Twitter login help

Written by amrita chuasiriporn
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Twitter login help
Twitter has several solutions if you're having trouble logging in. (Jupiterimages/Photos.com/Getty Images)

Like other Web services, Twitter follows certain expected procedures regarding your login information. For example, if you forget the user name you used to sign up, there's still a way for you to log into your account -- as long as you remember other information you used to sign up. Twitter also has specific tips it wants you to follow if you have reason to suspect your account has been hacked.

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New Accounts

When you sign up for a new Twitter account, Twitter sends a confirmation e-mail to the email address you used to sign up. Check your e-mail, including any spam folders, for this confirmation message. Click the link within it to confirm your account; after you do so, you should be able to log in to your account. You can also check the Twitter profile page of the user name you selected when you signed up to see whether or not that user name is active. The URL is www.twitter.com/yourusername. If you get an error message when you go to visit this profile page, your signup was not successful. Try signing up for a new Twitter account again and respond to the confirmation e-mail.

Forgot User Name/Password

If you've forgotten your user name, you can also log into Twitter using the email address you used to sign up for the service. If you've forgotten your password, enter your e-mail address into Twitter's password reset form and it will send you a temporary password. Once you log into your Twitter account with your temporary password, you can change your password to something easy for you to remember, but hard for other people to guess.

Too Many Login Attempts

For enhanced user security, Twitter locks accounts after too many failed login attempts, but does not give specific information about how many attempts it takes to reach the limit. It is therefore to your advantage to use Twitter's password reset option instead of typing in repeated guesses about your password. After too many failed login attempts, all access to your Twitter account will be blocked for an hour. If you use third-party Twitter applications, such as computer or smartphone Twitter clients, they won't have access to your account during that hour either.

Other Problems

If the email address associated with your Twitter account changes, don't worry -- simply log into your Twitter account with your user name and password, then change your e-mail address. That way, Twitter won't send any important messages to an address that no longer exists or to which you no longer have access. If you've requested that Twitter reset your password, and you've clicked the link in the password reset e-mail but it doesn't work, try resetting your password again. Temporary passwords only work for a short amount of time, and you must use them to login within that time period. If you believe your Twitter account has been hacked, reset your password and follow Twitter's steps to secure your account. Twitter also suggests you submit a request to their support team, with the phrase "Hacked or Phished Account" selected as your subject line in the email request box. If your Twitter account requires you to reset your password after every time you log in, leave a comment on the Twitter Password Reset Known Issue blog entry, so Twitter's support team can address it for you.

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