The term computer technician refers to a few different jobs, ranging from network administrators to support specialists. The Bureau of Labor Statistics projects high levels of growth in these fields for the period between 2008 and 2018. Expected growth ranges from 14 per cent for support specialists to as high as 53 per cent for network systems analysts. The qualifications needed to become a computer technician are based largely on the speciality you plan to pursue.
Systems administrators oversee an organisation's computer systems from installation to technical support including hardware and software. Many administrators have previous experience as computer support specialists, as a background in computer troubleshooting is essential. Bachelor's degrees in computer science, management information systems and information science are common, though most any computer degree may be sufficient. Professional certification from software vendors can help you get started in a career in systems administration.
Network architects work with wide area networks and local area networks and are responsible for setting up, evaluating and testing systems including computer hardware and software. A bachelor's degree in a computer field is useful in landing a job in this field, with many employers seeking professionals with a Master of Business Administration. Most network architects have years of previous experience in other aspects of computer administration.
Computer Support Specialist
Computer support specialists offer advice and support to computer users. Specialists may work at a help desk, taking calls from customers or from other employees within their company. Troubleshooting is a key component of this entry-level position, which helps prepare workers for other computer technician jobs. An associates or bachelor's degree is a prerequisite for many computer support specialist positions, as are professional certifications from software and hardware vendors.
Webmasters oversee a company's presence on the World Wide Web. Webmasters must troubleshoot problems that arise with websites including user access and the speed of data transmission. Webmasters examine data on website usage including traffic and related metrics, such as user visits and pages viewed. An associates degree and academic certificates may be sufficient, though some employers prefer bachelor degrees.
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