My iPhone 4 is in recovery mode and can't restore

Written by dirk huds Google
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My iPhone 4 is in recovery mode and can't restore
An iPhone 4 may enter recovery mode to fix a restart problem. (Jupiterimages/Creatas/Getty Images)

An iPhone 4 may enter recovery mode when it encounters a persistent error during software or app updating or installation. It enters this mode to protect the phone while it tries to fix the problem. However, it can get stuck in recovery mode and must be manually restored. Unfortunately, restoring the phone means the content and features you have saved on it will be lost.


Ensure that you are running the latest version of iTunes on your computer. Navigate to the Apple iTunes website to check for the latest version and upgrade if necessary.


Connect your iPhone 4 to your computer using the USB cable. ITunes will recognize the device and list it in the left-hand menu.


Click on the label for your iPhone in the left-hand menu. It will be listed under the name you gave it when you first set-up and synced it with iTunes.


Click the “Restore” button in the Summary section. Wait while iTunes completes the restore process.


Choose a backup from which to restore the iPhone. Typically, there will by one backup option (ITunes regularly backs up the iPhone when you connect it) but there may be more. If there are no backup options you will have to choose to restore the iPhone to factory settings.

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