The iPod touch is primarily controlled using its built-in touchscreen display. However, the device still works in conjunction with a couple physical buttons on the iPod's outer casing. The "sleep/wake" button, commonly called the "on/off" button, is located on the upper left-hand side of the device. This button performs a number of system functions on your iPod, and without a functioning button you can't properly shut down the device. If it is stuck, you may be able to fix the problem by cleaning away gunk around the button. If this tactic doesn't work, it could be a hardware problem. In the event of damaged hardware, you need to take it into an Apple Store for fixing, otherwise you risk voiding the warranty or further damaging the device.
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Things you need
- Cotton swab
- Rubbing alcohol
- Can of compressed air
Dip a cotton swab into rubbing alcohol. Let any loose drips of rubbing alcohol fall off of the cotton swab before continuing. You don't want to get any excessive moisture on your iPod Touch. Keep the cotton swab moist, but not dripping wet.
Swipe the cotton swab over the edges of the stuck on/off button. Built-up debris and finger oil residue should come off from around the button. This caked on gunk can sometimes block the button from fully depressing.
Spray compressed air into the space between the button and the outer casing for a few seconds. With the oily residue cleared away, compressed air can better penetrate this space, blowing out debris that fell in the crack.
Test your button again. Once cleaned, the button may unstick for easy operation. If it is still unresponsive, you need to take the device into an Apple Store.
Tips and warnings
- Do not attempt to open the iPod to fix the button. Hardware issues must be fixed by Apple Store employees, otherwise you risk voiding the warranty.
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