Like all cellphones, the Morotola RAZR 2 often suffers from errors or bugs that make it impossible to use. If you wish to remove these problems from your cellphone, perform a hard reset. A hard reset restores the phone to factory condition and removes all customisation and saved memory. Though a hard reset often fails to remove all errors, it removes any errors caused by system glitches or improperly saved memory. Often, a user performs a hard reset before he sells the phone or gives it to another person.
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Press and hold the "Call End" key to turn off your phone. Wait about one minute and press and hold the "Call End" key again. This returns power to the RAZR. If you intend to reset your phone to sell it, skip this process.
Check the phone for any errors or problems. If restarting the phone removed the error or problem, use your phone.
Press the "Menu" button.
Scroll to "Settings" using the down arrow. Press the "Select" button. Scroll to "Security Code" and press the "Select" button.
Enter the code using the keypad. Often, the code consists of the last four digits of your cell phone number. If you do not know the code, visit the retail store of your cell phone provider to ask for assistance.
Scroll to "Reset Settings" and press the "Select" key. Scroll to "Phone Reset" and press the "Select" key. This resets the phone.
Tips and warnings
- A soft reset occurs when you restart your phone. Unlike a hard reset, a soft reset does not remove memory or alter saved preferences.
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