How to Program a Norstar M7208

Written by andrea sigust
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How to Program a Norstar M7208
Nortel introduced the Meridian Norstar product line in 1976. (Hemera Technologies/AbleStock.com/Getty Images)

Nortel is a telecommunications company that specialises in systems for business environments and was founded in 1895 as Northern Electric and Manufacturing. Years later, Nortel launched Norstar, which began as a brand of digital PBXs (call management systems), and grew into a diverse series of voicemail and telephone applications. In 2009, Avaya acquired Nortel's enterprise division. The Meridian Norstar M7208 was one of Nortel's business telephones prior to that conversion.

The M7208 is programmed on two levels: on the system level during installation and through maintenance by the system coordinator/administrator, and also by the end user. End user programming is restricted to creating autodial and select feature buttons.

Skill level:
Moderate

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Things you need

  • List of feature codes

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Instructions

    System Programming Overview

  1. 1

    Initiate "System Startup." This kind of programming is done only once in the system, which is during installation. System Startup resets/clears out the memory of the system and allows the technician to assign the global arrangement of feature buttons and external lines for all of the office telephones.

  2. 2

    Begin configuration programming. Configuration programming allows the technician to customise system-wide settings and individual settings for telephones and external lines, based on the business' requirements. This occurs during the initial installation and when the system is upgraded.

  3. 3

    Maintain administration programming. This type of programming is performed by an ongoing basis by the company's system coordinator/administrator. It involves periodic changes and updates as needed to the system-wide settings, individual telephones and external lines.

    End User: Program External Autodial Button

  1. 1

    Open a line to get dial tone and press the "Hold" or "Rls" (Release) button located above your dialpad.

  2. 2

    Press the "Feature" button found above your dialpad and then press "*1."

  3. 3

    Press the memory button that you want your autodial programmed on. Memory buttons are the line of unlabeled keys located on the right side of your telephone.

  4. 4

    Dial the external telephone number that you want programmed.

  5. 5

    Press the "Hold" button to store the telephone number. Label the memory button where your number is stored.

    End User: Program Internal Autodial

  1. 1

    Open a line to get dial tone and press the "Hold" or "Rls" button found above your dialpad.

  2. 2

    Press the "Feature" button located above your dialpad and then press "*2."

  3. 3

    Press the memory button that you want your autodial programmed on. Memory buttons are the line of unlabeled keys located on the right side of your telephone.

  4. 4

    Dial the internal telephone number that you want programmed.

  5. 5

    Press the "Hold" button to store the phone number. Label the memory button where your number is stored.

    End User: Program Additional Features

  1. 1

    Open a line to get dial tone and press the "Hold" or "Rls" button located above your dialpad.

  2. 2

    Press the "Feature" button found above your dialpad and then press "*3."

  3. 3

    Press the memory button that you want your feature programmed on. Memory buttons are the line of unlabeled keys located on the right side of your telephone.

  4. 4

    Press the "Feature" key again and enter the code of the feature that you would like to program a button on, for example, call forwarding. Feature codes can be obtained from your system coordinator or in your telephone user manual.

  5. 5

    Press the "Hold" button to store the feature. Label the memory button where your feature is stored.

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