All-in-one printers like the Hewlett Packard HP 2110 combine the functions of a printer, scanner and copier into a single unit. These all-in-one units can be very convenient, saving both desk space and money by combining the functionality of three units into a single small printer. But that combination can also cause problems, since the failure of one part of the unit can impact the other two. Learning how to troubleshoot and resolve common points of failure is the best way to keep your PSC 2110 up and running.
- Skill level:
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Things you need
- Soft cloth
- Glass cleaner
- Cotton swabs
Determine the source of the problem, since that will help you find the right solution. Spots on your scanned documents point to dirty scanning surface, while spots on the printed documents could indicate a leaking ink cartridge.
Open the top of the PSC 2110 and clean the scanner glass thoroughly. It is a good idea to clean the glass periodically even if you are not experiencing problems. Use a soft cloth and a nonabrasive glass cleaner to clean the main surface. Use cotton swabs dipped in glass cleaner to get at the corners and remove any caked-on dirt.
Clean the white reference strip under the top cover of the PSC 2110 after you clean the scanner glass. This helps the scanner calibrate correctly and set the proper levels of light and dark.
Lift the print cartridge access door on the front of the PSC 2110. Wait for the print cartridge carrier to stop moving, then carefully press down on the cartridge cover latch.
Pull the bottom section of the cartridge cover latch toward you to unlatch the cartridge. Pull the cartridge straight toward you and set it aside.
Clean the print cartridge carrier with a soft cloth or swab dipped in warm water. The cloth or swab should be damp but not wet. Continue cleaning the cartridge carrier until all ink residue and paper dust are gone.
Turn the print cartridge so that the metal connector is facing you. Use a soft cloth or swab to remove any ink residue, then put the cartridge back in the printer.
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