Whether you're hoping to close your T-Mobile account or just upgrade to a new phone, it's always wise to check your contract end date first. T-Mobile service agreements are usually two years, and cancelling your contract early can cost you as much as £130. Moving your phone number to a new provider while under contract to T-Mobile can also cause you to be billed for the cancellation fee. T-Mobile customer service can check your contract end date for you.
- Skill level:
- Moderately Easy
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Call 1-877-453-1304, the customer service number as of June 2011, from any phone. If you are using your T-Mobile phone, you may dial 611. Customer service representatives are available daily from 3 a.m. to 10 p.m. PT.
Follow the automated prompts to reach a customer service agent.
Provide the customer service agent with your T-Mobile phone number and account password. Once your account has been verified, the agent will be able to provide you with your contract end date.
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