How to Troubleshoot a Kodak ESP 5200

Written by whitney houston
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How to Troubleshoot a Kodak ESP 5200
The 5200 accepts various paper sizes, including 8.5-by-11 inch documents. (Creatas Images/Creatas/Getty Images)

The Kodak ESP 5200 all-in-one printer features a flip-up monitor and prints both photographs and plain text documents. The printer requires only two cartridges: black and colour. The printer supports several sizes of print media, including plain paper, envelopes, photo paper, card stock, transparencies, labels and iron-on transfers. Once the printer is installed, you might experience minor setbacks upon the first few uses, such as power loss or connectivity. Each problem is fixed with basic maintenance.

Skill level:
Moderate

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Instructions

  1. 1

    Unplug the power cord from the back of the 5200 and from the AC outlet to reset the connection, if there is a power outage. The power cord might not be seated correctly. Inspect the power cord for damage, such as cuts or tears. If the cord is damaged, replace it. Plug a different electronic device into the AC outlet and turn it on to test the outlet. Unplug that device and plug the printer back in.

  2. 2

    Unplug the USB cord from the 5200 and from the computer to reset the connection, if the computer doesn't detect the printer. The USB cord might be compromised. Inspect the USB cord for damage, such as frays or dents. If the cord is damaged or exposed, replace it. Plug the supplied USB 2.0 cable into the back of the 5200. Plug the other end of the USB cord into an open USB port on the computer. Avoid plugging the cord into a keyboard USB port.

  3. 3

    Remove the paper from the paper tray at the front of the 5200, if a paper jam occurs. Loosen the paper by fanning it and weed out sheets that are bent, crumpled or creased. Fill the paper tray only to the fill line indicated inside the tray. Inspect the rear-access clean-out area at the back of the 5200 for loose sheets. Lift the printer access door on the top of the printer and gently remove jammed sheets.

  4. 4

    Turn the printer on and lift the printer access door to expose the ink cartridges, if ink cartridge trouble occurs with full or new ink cartridges. Squeeze the two ink cartridge latches together to loosen them, pull them out and remove them. Confirm that the protective wrapping is removed from all parts of the cartridge. Insert each ink cartridge (the black on the left, colour on the right) with the label facing up and the latches facing out. Press each cartridge down into its slot, until it clicks into place.

  5. 5

    Remove non-Kodak brand paper from the machine, if the print results are of poor quality. Kodak recommends using Kodak paper with Colorlok technology for the best results. Insert the paper into the tray with the printable side facing down.

  6. 6

    Push the "Home" button on the 5200, use the navigation button to select "Network Settings" and select "OK," if you're unable to connect wirelessly to your computer. Highlight "Turn Wi-Fi Radio Off" and select "OK." Click the "Start" menu on your computer, click "Programs" and launch "Home Center Software," which is the ESP 5200 supplied software. Select "Print Tools," "Kodak Printer Setup Utility" and select "USB" for the connection type. Plug the USB cord into the back of the 5200 and into a USB port of the computer. Select "Check for Printer (Firmware) Updates and follow the onscreen prompts to upgrade the 5200 firmware. After the update, try to connect wirelessly again.

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