How to Remove PDM.Keylogger Using Kaspersky

Written by kefa olang
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PDM.Keylogger is a malicious parasite installed by cyber criminals. Once installed, it may send personal information such as credit card numbers, passwords and the login information you enter using your keyboard to the cyber criminal. PDM.Keylogger compromises privacy and should be removed quickly and safely. You can use Kaspersky, a computer security tool, to remove this dangerous keylogger.

Skill level:
Moderate

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Instructions

  1. 1

    Click the "Add to exclusions" link if the Kaspersky Internet Security dialogue window pop-ups informing you that it has detected PDM.Keylogger. The dialogue window usually pop-ups if the Interactive mode in Kaspersky is enabled, and the Proactive Defense setting is set to the "Prompt for action."

  2. 2

    Click "OK" on the "Exclusion rule" dialogue window. The "Behavior similar to PDM.Keylogger allowed" dialogue message shows onscreen.

  3. 3

    Launch Kaspersky Internet Security and click the "My Update Center" in the left pane if you are still having a problem with the keylogger. Click the "Update" tab and click "Start update" to install the latest updates.

  4. 4

    Click the "Scan My Computer" button in the left pane after installing the updates and click "Start Full Scan."

  5. 5

    Click the "Export scan report to a file" once the scan is complete. Type a name for the report and click "Save."

  6. 6

    Go to your My Kaspersky Account (see Resources). Once logged in, create a request to the Kaspersky Lab Technical Support and explain your problem in detail for additional support. Support may vary for different computer users, so be as specific as possible. Attach the report you saved, then send in the request. Kaspersky will contact you with additional troubleshooting.

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