"Diablo II" Players can get an error stating "Unhandled Exception: c0000005" during gameplay or before start up. If you begin getting this error, the problem can increase in frequency the longer you ignore it. There can be several causes for this error, including bad game files, not having the newest patch or having outdated drivers. Before you begin trying to fix the "Unhandled Exception: c0000005" error, you should back up your "Diablo II" character files to prevent any loss.
- Skill level:
- Moderately Easy
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Check to make sure you have the newest "Diablo II" patch available. Patches provide updates for the game and if you are getting errors the newest patch may fix them. Connect to Battle.net to auto-patch the game or download the newest patch available at Blizzard's website. If the problem persists continue to Step 2.
Uninstall "Diablo II", by going to the saved "Diablo II" program file on your computer and double clicking the "Uninstall Diablo II" file.
Delete the folder named "Diablo II" on your hard drive. Uninstalling will not delete the file, so you must do it manually after uninstalling.
Defragment the hard drive you are going to install "Diablo II" on, to make sure it is free of any broken or corrupted files.
Reinstall "Diablo II" and fully patch the game.
Tips and warnings
- If reinstalling "Diablo II" does not fix it then you may need to download or update your video card driver.
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