How you go about doing rescheduling a job interview reflects on your professionalism and ability to handle conflict and stressful situations. You can talk yourself out of a job if you try to reschedule inappropriately. This is as bad as if you did not show up for the interview without calling. Employers are more likely to sympathise with your need to reschedule if you approach them as a professional. Dramatisation and overblown excuses are not the best ways to relate your problem to interviewers. Calm and polite requests to reschedule an interview are the way to go.
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Call the employer as soon as you discover the time conflict. Even if you call after your interview was to begin and you can't speak to the interviewer directly, leave a message for the employer about what happened and ask him to call you when it is convenient to reschedule the interview.
Speak calmly and clearly if you are in an emergency situation. Briefly state the reason for needing to reschedule and ask if it is possible to do so.
E-mail the employer if he prefers to e-mail and you still have a few days before your interview. If you are down to the wire, however, a phone call is preferable.
Avoid excessive apologies or long explanations. Simply state your situation and request another time for the interview. Speak confidently to portray your ability to stay calm under pressure and to control an otherwise difficult situation. For example, if you call the interviewer, say, "Hello, Mr. Wilson. This is Bob Smith, and I have an unforeseen conflict with our interview next Tuesday, the 16th at 4 p.m. Would it be possible to reschedule?"
Reschedule the interview only if you have a valid reason, such as being very ill. Don't go to the interview if you have a contagious illness.
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