How to Troubleshoot Paper Problems on an HP PSC 1350

Written by heather heinzer
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Issues with the paper feed system on an HP PSC 1350 printer are a common cause of problems. If the "check paper" light blinks and you have already examined the supply of paper in the feed tray, you may need to look further to find the problem.

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    Clearing Paper Jams

  1. 1

    Unplug your printer before examining the printer for paper jams. For safety reasons, you should never troubleshoot paper problems while you have the printer connected to power.

  2. 2

    Turn the printer so that you see the back of the unit. Press the tab on the left-hand side of the printer to open the rear door. Look in the rollers to see if you have a paper jam. If a paper jam is present, carefully pull the paper from the rollers.

  3. 3

    Place the pins of the rear door in the right-hand side of the printer and push the door closed until you hear the left-hand side click shut.

  4. 4

    Pull down on the cartridge access door on the front of the printer to look for paper jams that you couldn't see from the rear of the unit. If you have a paper jam near the front of the rollers, gently pull the paper from the rollers. Close the cartridge door when you finish removing the paper.

    Avoiding Paper Jams

  1. 1

    Clear the output tray frequently. If print a large document, you may need to empty the output tray several times to avoid jams as the paper exits the printer.

  2. 2

    Examine the paper feed tray. Avoid tightening the side guides any more than is necessary to properly guide the paper into the printer. Avoid placing too much paper in the feed tray to reduce the chance of multiple sheets of paper feeding into the printer at the same time.

  3. 3

    Store paper in a sealed bag or container. This will keep foreign objects from getting between sheets of paper. Store the paper in a way that keeps it from curling or becoming wrinkled.

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