How to Enable Delivery Receipts Exchange

Written by chris loza
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The delivery receipt option is available only if the mail server uses Microsoft Exchange for processing and storing all e-mails in the network. The delivery option itself is user-specific. Users have the option to enable delivery and read receipts if they so desire. These options are available when using Microsoft Outlook. When you send an e-mail and the delivery receipt is enabled, the Exchange server routes and tracks your sent e-mail to its intended recipient. Once the email is relayed to the mail server that stores the recipient's e-mail, you get a receipt that the email has been delivered.

Skill level:
Moderately Easy


    Enable Delivery Receipt for Outlook 2010

  1. 1

    Open Microsoft Outlook 2010.

  2. 2

    Click the "File" menu and go to "Options."

  3. 3

    Click the "Mail" tab in the left-side bar.

  4. 4

    Check the check-box for "Delivery receipt confirming the message was delivered to the recipient's e-mail server" under "Tracking."

  5. 5

    Click "OK" to close.

    Enable Delivery Receipt for Earlier Versions of Outlook

  1. 1

    Open Microsoft Outlook.

  2. 2

    Click "Tools" from the menu bar and go to "Options."

  3. 3

    Click "e-mail Options" and the click "Tracking Options."

  4. 4

    Check the "Delivery receipt" check-box, then click "OK."

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