The delivery receipt option is available only if the mail server uses Microsoft Exchange for processing and storing all e-mails in the network. The delivery option itself is user-specific. Users have the option to enable delivery and read receipts if they so desire. These options are available when using Microsoft Outlook. When you send an e-mail and the delivery receipt is enabled, the Exchange server routes and tracks your sent e-mail to its intended recipient. Once the email is relayed to the mail server that stores the recipient's e-mail, you get a receipt that the email has been delivered.
- Skill level:
- Moderately Easy
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Open Microsoft Outlook 2010.
Click the "File" menu and go to "Options."
Click the "Mail" tab in the left-side bar.
Check the check-box for "Delivery receipt confirming the message was delivered to the recipient's e-mail server" under "Tracking."
Click "OK" to close.
Enable Delivery Receipt for Outlook 2010
Open Microsoft Outlook.
Click "Tools" from the menu bar and go to "Options."
Click "e-mail Options" and the click "Tracking Options."
Check the "Delivery receipt" check-box, then click "OK."
Enable Delivery Receipt for Earlier Versions of Outlook
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