How to Sync BlackBerry Email With Outlook

Updated February 21, 2017

Microsoft Outlook is an e-mail client enabling you to receive and send e-mails, make to-do lists and organise appointments. With a USB cable, you can connect your BlackBerry to your computer and then use the BlackBerry Desktop Manager program to synchronise your smartphone with Microsoft Outlook. Once you have synced your BlackBerry with Outlook, you will have access to your Outlook account from your BlackBerry. However, there is a one-time set-up configuration you must first perform.

Open the BlackBerry Desktop Manager. If you don't have it installed on your computer, you can download it from the CD that came with your phone or directly from the BlackBerry site.

Connect your BlackBerry to your computer with a USB cable. If you've never done this before, a warning box will pop up: "No application configured for synchronisation." Click "OK" to close the pop-up.

Click "Synchronization" on the Desktop Manager. If you have connected your phone with the Desktop Manager before and set up a password, you will be prompted to enter that password. If you haven't, you can continue without entering a password.

Check the boxes for functions that you want to sync between Outlook and your BlackBerry such as Address Book, Calendar and Contacts.

Select "Microsoft Outlook" when asked to choose which application you wish to sync.

Click the radio button next to the synchronisation option you want. The two-way sync will sync both your BlackBerry and Outlook when you make any changes on your phone or in Outlook. For instance, if you delete a contact or respond to an e-mail on the phone or in Outlook, those changes will reflect on both your phone and in your Outlook the next time you sync the two through the Desktop Manager. One-way sync only synchronises changes made on the device or in Outlook. If you choose "One-way Sync from Device," changes you made on your BlackBerry will reflect in your Outlook but changes you made in Outlook will not be reflected on your BlackBerry. "One-way Sync to Device" will show changes made in Outlook on your BlackBerry but Outlook will not reflect changes you made from your BlackBerry. Click "Next."

Choose the Outlook profile you want to sync with your BlackBerry, if you have more than one profile such as a business profile from your company and a personal profile for personal use. Click "Next" and click "Finish."

Click "OK" to finish the set-up process.

Click "Synchronize" on the BlackBerry Desktop Manager.


When you make changes to content in Outlook or on your phone, the next time you sync the two, follow the steps detailed here. You will then be asked to accept or decline any changes that you made before the synchronisation is complete.

Things You'll Need

  • USB cable
  • BlackBerry Desktop Manager
  • BlackBerry smartphone
Cite this Article A tool to create a citation to reference this article Cite this Article

About the Author

After accidentally stumbling into a journalism class at University of North Texas, Abby Vaun has been writing ever since. She honed her skills writing for "The Dallas Morning News" and as a copy editor for Earle Palmer Brown in New York City. From Dallas to New York to L.A., she has enjoyed freelancing for 10 years and expanding her knowledge through her profession.