With a library of over 85,000 books as of May 2011, Audible.com sells audio versions of popular fiction and non-fiction that subscribers can play on their computers, iPods and cell phones. However, if you are tired of the website's selection or simply wish to trim your budget, customers can change or cancel all Audible memberships through the company's website.
- Skill level:
Gather the information that you used to originally sign up for your Audible membership. This includes the email address you provided and your chosen password.
Log on to your account by clicking the "Sign In" link on the top of Audible's home page and entering your membership information.
Decide whether you want to cancel your membership through e-mail or through Audible's website. The company provides both options, but both require different methods to complete your cancellation.
Click the "Help" button in the top right corner of the home page.
Navigate to the "Email a Question" tab from the customer help window.
Fill out the contact form provided by Audible. Include your e-mail address, reasons for cancellation and your telephone number, then select "Cancellation" from the required "Category" field.
Check your e-mail for confirmation of your submission. You should receive notification that your cancellation was successful within one business day.
Cancellation Via Email
Navigate to the "Account Details" link on the upper right of Audible's home page.
Locate and click the "Change My Membership" link, which is located directly beneath your Audible shopping trolley on the right of the website.
Scroll to the bottom of the provided membership options and find the "Cancel Membership Plan" link. Enter your password again, if prompted, to complete your cancellation.
Check your e-mail to confirm that your membership cancellation was successful. Audible should contact you with confirmation in less than 10 minutes.
Cancellation Via Audible.com
Tips and warnings
- Save your correspondence with Audible in case your credit card gets charged and you must dispute the fee.
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