How to reset the r340 ink pad

Updated March 23, 2017

The Epson Stylus Photo R340 is a colour inkjet printer that features an integrated 2.4-inch photo-viewing screen, CD/DVD labelling capability, maximum colour printing resolution of 5760-by-1440 dots per square-inch and a "direct printing" USB port designed for compatible digital cameras. The waste pads installed inside the printer collect unused ink during cleaning and certain printing cycles. When the ink pads reach the end of the component's service life, the printer will display a warning message and suspend functionality. Resetting the printer's waste ink counter is an easy task, when using the proper software.

Turn on the printer.

Download the SSC Service Utility set-up file to your computer's desktop (See Resources). Double-click on the "sscserve.exe" set-up file and follow the installation prompts.

Click on the Windows "Start" button, followed by the "All Programs" menu option. Click on the SSC Service Utility folder and open the program.

Select the appropriate printer model from both-drop down menu boxes, listed under the "Configuration" tab.

Click on the top-right "X" button to close the program window.

Examine the system tray, located on the bottom right portion of the Windows tool bar. Right-click the small striped printer icon with your mouse to open the SSC Service Utility options menu.

Hover the mouse over the "Protection counter" menu option and select "Reset protection counter."

Confirm the "Has the ink pad been replaced" message by clicking the "Yes" button. After the program completes the reset process, you may use the printer normally.


Have the waste ink pads replaced shortly after, or prior to resetting the printer. Continued use without replacing the ink pads may result in damage to the printer and possible ink leakage.

Things You'll Need

  • SSC Service Utility
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About the Author

In the spring of 2008, Blaze Johnson decided to share his expertise through writing. He studied business administration at a local community college and runs his own driveway mechanic service, specializing in computer-controlled vehicles and custom car audio installs. Johnson also serves as the de facto computer repair person for his family, friends and coworkers.