How to reset the password on my passport

Written by sylvia cini
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How to reset the password on my passport
Some Passports offer a USB 3.0 or firewire 800 connection. (Medioimages/Photodisc/Photodisc/Getty Images)

My Passport is one of the external storage product lines produced by Western Digital, or WD. My Passport drives are designed for on-the-go use, unlike the enlarged devices found in the My Book series. Passports have slim cases constructed of heat-sinking materials such as aluminium -- which compensates for the lack of built-in fans. They range in storage capacity from 250 GB up to 1 TB, although out of the box this amount is diminished because of the installation of SmartWare, WD's user-friendly software. You can reset the password on My Passport from within the application if need be.

Skill level:


  1. 1

    Click "Start" and select "Computer." Double-click the CD-ROM drive, then double-click the "SmartWare" application; on a PC, the application is listed as "WD SmartWare.exe," and on a Mac it is listed as "WD"

  2. 2

    Click the "Settings" tab. Click "Set Up Drive."

  3. 3

    Select "Install" and accept the "End User License Agreement" when prompted. Click "Continue Setup."

  4. 4

    Open the "Security" tab. Type your current password into the box labelled "Password." Enter a new password and a new password hint. Confirm by checking the "I Understand" box and clicking "Update Security Settings."

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