How to Troubleshoot the Canon Pixma MP620

Written by suvro banerji
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The PIXMA MP620 is a wireless photo all-in-one printer developed and marketed by Canon. With MP620, you can print photos from multiple computers that are connected to the same network as the printer. However, the wireless feature comes with several complications and it may lead to errors and/or issues. While there are many ways to troubleshoot the MP620, you may follow the most frequently used troubleshooting steps to resolve the problem.

Skill level:
Moderate

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Instructions

  1. 1

    Restart your PIXMA photo printer. Sometimes a simple restart can help troubleshoot connection issues.

  2. 2

    Fix the error message "The Target Access Point is not detected" by clicking the "Update" button in the "Access Points" dialogue box.

  3. 3

    Check the USB cable connection during set-up process. Make sure the USB cable is connected securely to the port on the back of your printer.

  4. 4

    Disable Windows Firewall to make sure it doesn't prevent your computer from connecting to the wireless printer. Click the Start menu and type "Windows Firewall" (without the quotes). Press "Enter" key. Click "Turn Windows Firewall on or off." Choose "Off." Click "Apply." Make sure to turn the firewall service back on after you are done using the wireless printer.

  5. 5

    Reset LAN settings if none of the above steps resolve the problem. Use the arrow buttons on your printer to choose "Settings" on the display screen. Press "OK." Select "Device Settings" and press "OK." Select "LAN Settings" and press "OK." Select "Reset LAN Settings" and press "OK." Select "Yes" to confirm and press "OK."

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