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How to transfer old email accounts to new accounts

Updated April 17, 2017

There are many reasons why you might want to set up a new e-mail account -- an overload of spam, for example. Whatever the reason, you now want to transfer the messages and contacts saved in your old e-mail account to your new one. Accomplishing this task is not as big of a hassle as it might seem. Google's Gmail service features a built-in migration tool to help users with this transfer, while many other ISP's use a third-party service called TrueSwitch.

Sign up for a new account with the webmail service providers of your choice. Some examples are Gmail, Yahoo! Plus e-mail, Windows Live / Hotmail, AOL, Verizon, Comcast, AT&T, Cablevision, Charter, Cox, Earthlink, Time Warner, GMX, Juno or PeoplePC.

Go to the secure TrueSwitch Web page for the webmail service provider you wish to transfer your old e-mail account to (see Resources). For example, if you wish to transfer information from your old AOL account to a new Hotmail or Windows Live account, go to the TrueSwitch for Hotmail Web page. You may also use the secure generic "Esaya" TrueSwitch migration tool. The "Esaya" TrueSwitch tools works with any of the listed e-mail service providers.

Follow the on-screen instructions to migrate your e-mail messages and address book contacts from your old e-mail account to your new e-mail account. This process will not erase the messages and contacts from your old e-mail account; it simply sends a copy of this content to the new e-mail account. You'll also be presented with the option to automatically notify everyone in your address book about your new e-mail address.

Cancel your old e-mail account.

Log into your new Gmail account.

Open the "Mail setting" options. (The option is accessible by clicking the pin wheel in the upper-right corner of the window.)

Go to "Accounts and Import" settings. Select "Import mail and contacts."

Follow the on-screen instructions to migrate your e-mail messages and address book contacts form your old e-mail account to your new Gmail account. Google supports importing information from the following e-mail service providers: AOL, Cox, Comcast, CS, Earthlink, GMX, Windows Live / Hotmail, Juno, MSN, RR, Verizon, Yahoo and Yandex, among others.

Cancel your old e-mail account.

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About the Author

Maya Austen began freelance writing in 2009. She has written for many online publications on a wide variety of topics ranging from physical fitness to amateur astronomy. She's also an author and e-book publisher. Austen has a Bachelor of Arts in communications from the New England Institute of Art and currently lives in Boston, Mass.