Commercial cleaning is a huge industry with plenty of customers just waiting to use your services. The commercial cleaning industry is in high demand. Cleaning buildings can involve cleaning hospitals, office buildings, hotels, apartment complexes, stores and residences. Landing a contract to clean office buildings will require certain equipment upon start-up of your commercial cleaning business and may involve cleaning floors, shampooing rugs, washing walls and removing trash.
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Write up a cleaning contract that covers all the basics of the services that you will provide to the general public. You may wish to include additional services upon request. A contract ensures that both parties have agreed on the terms and the services to be rendered. It also helps avoid any confusion later on down the road. It also provides financial security.
Print up business cards and give one to everyone you meet as all are potential networking opportunities. This helps get your business name out there and could ultimately lead to landing your next cleaning contract. Make your business cards stand out with flashy designs that grab attention right off the bat. Keep your cards simple and to the point. Keep it professional. In businesses like this, presentation is everything. Include your contact info on your business card and be sure it is printed clearly and correctly. Include your name, the name of the business, your phone number, your e-mail address, if you have one, and your website address, if you have one.
Cold call clients and ask to set up meetings to discuss their commercial cleaning needs. If you're just starting out, be sure to take on projects that your staffing level can handle. Start with small doctors' offices, retail stores and small office buildings. You'll need a large cleaning staff to meet timing obligations on larger buildings.
Try special offers to attract new customers. Offer a discount on the first cleaning or a free cleaning the first time around. This will draw attention to your company and draw in clients. When it comes to business, free anything is always a plus when trying to drawing interest. You can even offer some other types of promotions to shine some light on your company.
Go above and beyond when serving current clients. Deliver the best customer service and the best overall cleaning services. Nothing can make a company lose clients faster than poor customer service. Make your customers happy and keep them that way. Happy customers equal repeat customers and can also lead to referrals that land more cleaning contracts. Word of mouth is by far the most powerful and the quickest form of advertising known to man. Do yourself a favour and give customers something good to say about you to others.
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